Frequently Asked Questions

With our proprietary technology, our platform adds a small service fee to each customer's purchase. You get the full purchase price for the transaction. The fees for processing the cards come directly to us and pay all your monthly transactions. This innovative approach allows us to eliminate all merchant fees while maintaining sustainable operations.

It doesn't matter! You will never pay merchant fees again, regardless of your processing volume. Our zero-fee solution works for businesses of all sizes. Whether you're a small startup or a large enterprise, you'll benefit from zero processing fees, free equipment, and month-to-month contracts.

Absolutely not! We offer month-to-month contracts with no long-term commitments. There are no hidden fees, no setup costs, and no cancellation fees. What you see is what you get - complete transparency with zero surprises on your monthly statement.

We provide 100% free terminals and POS systems. All equipment is included at no cost to you, with free shipping and setup assistance. You'll get the latest payment processing technology including countertop terminals, mobile card readers, and POS systems - all completely free.

Setup is incredibly easy - from box to active in just 5 minutes! We provide next-day funding with an 11pm eastern cutoff. Our streamlined onboarding process gets you up and running quickly, and our support team is available 24/7 to help with any questions.

ZeroMerchFees works for all types of businesses - retail stores, restaurants, service providers, e-commerce sites, and more. We're available in all 50 states and support all major credit cards and payment methods. Our solution scales from small startups to large enterprises.

A small, transparent service fee (typically 2.5-3.5%) is added to each customer's purchase and clearly displayed before payment. This fee is similar to convenience fees customers are used to paying elsewhere. You receive 100% of the purchase price, while the service fee covers all processing costs and our platform maintenance.

Since we offer month-to-month contracts, you can cancel anytime without penalties or early termination fees. Simply give us 30 days notice and return the equipment (we'll provide a prepaid shipping label). No long-term commitments, no cancellation fees, no hassle.

Yes! We provide 24/7 technical support from our dedicated customer service team. You can reach us by phone, email, or through our online support portal. Our team is trained to help with setup, troubleshooting, and any questions you may have about your account.

Security is our top priority. We're PCI DSS compliant and use end-to-end encryption for all transactions. Our platform includes advanced fraud protection, secure tokenization, and follows industry best practices to keep your business and customer data safe.